Case study

Grain de Café.
Six months. Zero ad spend.

A Naples café managed on Facebook, Instagram, and Google Business Profile. Every number on this page is fully organic.

Grain de Café Naples
27,230
Facebook views
28,540
Google profile views
730
website clicks
688
direction requests
138
phone calls

Why direction requests matter more than views.

Most social media reports lead with reach and impressions. Those are activity metrics. They tell you people saw something. They do not tell a business owner what he actually cares about, which is whether anyone tried to become a customer.

The two numbers that mattered most to Philippe were 688 and 138. Six hundred and eighty eight people asked Google for directions to the café. One hundred and thirty eight people tapped the phone number to call. Those are people trying to walk through the door.

The approach, in three parts.

01

On site content shoots.

Real coffee being poured, real pastries being made, real staff. Not a stock photo in sight.

02

Short form video first.

Reels drove nearly 60 percent of Instagram reach from people who did not follow the account. That is how new customers found the place.

03

Google Business Profile managed as hard as the social channels.

Weekly posts, photo uploads, review responses, keyword optimized categories. This is where the phone calls and direction requests actually came from.

"

Working with Erick at Premier Media Naples has been fantastic. The results we saw from optimizing our social media and Google Business listing were excellent and really helped drive traffic to Grain de Café.

Philippe CousinOwner, Grain de Café

What this could look like for your business.

If you are a local business owner in Naples or Bonita Springs, the same approach applies. It is not magic. It is monthly on site content plus disciplined Google Business Profile management, done consistently. The results build over time.

The way to find out what your numbers could look like is to start with a free Local Visibility Report.